INSTITUTIONS OFFERING HOSPITALITY AND TOURISM MANAGEMENT LISTED AT THE BOTTOM
WHERE DO HOSPITALITY AND TOURISM MANAGERS WORK?
Hospitality management covers a wide range of industries which means opportunities are abundant. The list below are examples of hospitality careers you can take up after passing this field:
Accommodation manager; the job responsibilities of accommodation manager include proper functioning of the establishment, paying special attention to cleanness, maintenance and budget as well as tactfully addressing any arising issues.
Catering manager; the role of the catering manager is to ensure that the food product perform well on the market.
Events manager; the role of the event manager is to coordinate events such as conference, charity events, trade meetings and trade show, etc.
Restaurant manager; the role of the restaurant manager is to make profit and ensuring quality good are meet.
Executive chef; the role of the executive chef is to design the menu, training cooks, reviewing food and beverage purchases and suppressing.
WHAT TASKS ARE INVOLVED IN THE WORK?
Depending on how big or small an operation is pursuing a career in hospitality management can entail several responsibilities. Some examples are
Manage budget
The hospitality manager has to make sure there is enough money in the department that will ensure an efficient work flow toward the overall good of the company.
Marketing
Marketing is another important task in order the business to be known to the public, marketing is needed. Taken into consideration when managing a marketing budget.
Approve/controlling expenditures
The hospitality manager needs to be aware of all the expenses. Even though they also have already allocated a set budget, they also need to know how much the department is spending.
Customer service
This is about the customer experience. This is where customers service plays a big role in making guests happy. The three main ways to do this is by meeting the guest and greet them in a warm way, have excellent housekeeping and address and rectify customer complaint.
Supervising maintenance
Making sure that everything on the property is working and safe may also be the hospitality manager responsibility.
Coordinating departmental task
As aforementioned, there are many departments within the hospitality business. As a result assistant hospitality managers may be needed to oversee these department depending on each sub-department. The human resource department and finance controllers may require the immediate attention of the executive hospitality manager while the housekeeping staff may require an assistant supervisor. The many reason of these is to ensure the department run smoothly.
Food and beverage
Providing enough food and drinks will ultimately determine whether or not a guest is happy and will want to return.
WHAT IS WORK SCHEDULE OF HOSPITALITY MANAGEMENT?
The shift of the hospitality management depends on how big the organization is, they typically follow the normal 08hrs to 17hrs. the schedule is Monday to Saturday sometimes. Sometime you can have your off day during the week. Since most hospitality hotels and lodges don’t close, they have three shifts namely;
A shift: the workers report for work 07 hrs. to 15 hrs.
B shift: the workers report for work 15 hrs. to 23hrs
C shift: the workers report for work 23 hrs. to 06 hrs.
WHAT DOES THE JOB MARKET LOOK LIKE?
In a world where jobs of all kinds are disappointing, service job, particularly those in the hospitality industry, remain viable option for people to earn a living. There is an assortment of job throughout the industry. From lowly dishwashers in hotel restaurant to respectable concierges and event planners, people can pursue anyone of a great number of paths to success. The industry is diverse too, because people in all walk of life need service at one time or another during their days.
WHAT SORT OF CARRER-PERSONALITY MATCH IS REQUIRED?
To enjoy hospitality, you need to love people and to have a passion for your work. Make sure all you do should be excellent and must be ready to report for work any time without fail.
INSTITUTIONS OFFERING HOSPITALITY AND TOURISM MANAGEMENT LISTED AT THE BOTTOM
WHAT SUBJECTS WILL THE PROGRAM COVER?
The first year has the following subjects; cookery theory, food and beverage, communication skills, Business of account, French, food casting and control, menu planning, nutrition, hygiene, first aid, introduction to hospitality, food commodities, and in second year the following are the subjects; Hotel law, Principles of management, Human resource management, Cookery practical, Housekeeping front office, cashiering, marketing and front practical.
WHAT ARE THE REQUIREMENT?
The most important subjects you need to have is English and Maths and any best four subjects. The points do not matter.
WHAT OTHER PROGRAMS CAN MAKE SOMEONE A HOSPITALITY PERSON?
To work as a hospitality person, there are alternatives depending on the type of position one needs to take up in the hospitality industry. If someone has a grade 12 certificate with English and Maths including any other subject, they can become a hospitality person at the grassroots position.
WHAT ARE THE FUTURE ADVANCE QUALIFICATION AVAILABLE AND WHY?
Once you study hospitality management, you may decide to pursue Hotel management degree. A degree gives you high advantage when it comes to finding new jobs in competitive environment especially abroad. One can also become a lecturer if they have a degree.
INSTITUTIONS THAT OFFER HOSPITALITY AND TOURISM MANAGEMENT
CHALIMBANA UNIVERSITY
Programme duration: 4 years degree
Mode of study: Full-time and Distance
Admitting school: School of Vocational and Practical Skills Education
Intakes: January and July
Location: Chongwe
Contacts
Tel: +260 974 115 647
E-mail: info@chau.edu.zm
Website: www.chau.ac.zm/content/fees
LIVINGSTONE INTERNATIONAL UNIVERSITY OF TOURISM EXCELLENCE AND BUSINESS MANAGEMENT
Programme duration: 3 years Diploma and 4 years degree
Mode of study: Full-time, Part-time and Distance
Admitting school: School of Environment and Tourism
Intakes: January, July and September
Location: Livingstone
Contacts
Tel: +260 977 203923
E-mail: admissions@liutebmuniversity.org
Website: liutebmuniversity.org
CHRESO UNIVERSITY
Programme duration: 3 years Diploma
Mode of study: Full-time, Part-time and Distance
Admitting school: Faculty of Hospitality
Intakes: January and July
Location: Lusaka
Contacts
Tel: +260 967 796 562 or +260 974 791 731
E-mail: info@chresouniversity.edu.zm
Website: chresouniversity.edu.zm/hospitality/
UNICAF UNIVERSITY ZAMBIA
Programme duration: 4 years degree
Mode of study: Full-time and Part-time
Admitting school: School of Business studies
Intakes: June/July
Location: Lusaka
Contacts
Tel: +260 211250522
E-mail: info@unicafuniversity.com
Website: www.unicaf.org/ba-hospitality-management/
TRINITY UNIVERSITY
Programme duration: 4 years degree
Mode of study: Full-time and Part-time
Admitting school: School of Humanities and Social Sciences
Intakes: January and July
Location: Lusaka
Contacts
Tel: +260 977 501 896 or +260 954 118 414
E-mail: trinityuniversityzambia@gmail.com
Website: trinityuniversity.edu.zm/tuition-fees
UNIVERSITY OF AFRICA
Programme duration: 3 years diploma and 4 years degree
Mode of study: Full-time and Distance
Admitting school: Faculty of Commerce and Development Studies
Intakes: January
Location: Lusaka
Contacts
Tel: +260 (0) 211 230 812
E-mail: admissions@keystoneuoa.com
Website: www.keystoneuoa.com/pricing#FeeStructure
GIDEON ROBERT UNIVERSITY
Programme duration: 4 years degree only
Mode of study: full-time, Part-time and Distance
Admitting school: School of Business
Intakes: January
Location: Lusaka
Contacts
Tel: +260969899875
E-mail: vc@gideonrobertyuniversity.com
Website: gideonrobert.education
WANSANJE TRAVEL AND TOURISM INSTITUTE
Programme duration: 2 years (Certificate) / 3 years diploma
Mode of study: Full-time, Part-time and Distance
Admitting school: Faculty of Hospitality
Intakes: January and July
Location: Lusaka
Contacts
Tel: +260 211-220 286 or +260 977 603 389 or +269966 603 389
E-mail: wtticollege@gmail.com
Website: wtti.edu.zm/programme-fees/
ZAMBIA INSTITUTE FOR TOURISM & HOSPITALITY STUDIES
Programme duration: 4 years degree/ 3 years diploma/ 2 years Adv. certificate
Mode of study: Full-time, Part-time and Distance
Admitting school: School of Tourism and Hospitality
Intakes: July
Location: Lusaka
Contacts
Tel: +260 211 222604 or +260 972 841330 or +260 763 503970
E-mail: academic@ziths.edu.zm
Website: www.ziths.edu.zm/home/
VICTORIA FALLS UNIVERSITY OF TECHNOLOGY
Programme duration: 3 years diploma
Mode of study: Full-time and Distance
Admitting school: Faculty of Tourism and Hospitality
Intakes: January
Location: Livingstone
Contacts
Tel: +26 0977 781 608 or +26 0966 030 255
E-mail: admissionsvfu@gmail.com
Facebook: Victoria Falls University of Technology