INSTITUTIONS OFFERING HUMAN RESOURCE MANAGEMENT LISTED AT THE BOTTOM

WHAT IS HUMAN RESOURCE MANAGEMENT AND WHO IS A HUMAN RESOURCE MANAGER?
Human Resource Management is the process of recruiting, selecting, inducting employees, providing orientation, imparting training and development, appraising the performance of employees, deciding compensation and providing benefits, motivating employees, maintaining proper relations with employees and their trade unions, ensuring employees safety, welfare and health measures in compliance with Zambian labour.
A person who has studied Human Resource is called Human Resource Officer/Manager. He/she is the personnel of a business or organization, regarded as a significant asset in terms of skills and abilities. Human Resource is also a department of a business or organization that deals with the hiring, administration, and training of staff.

WHERE DO HUMAN RESOURCE GRADUATES WORK?
Human resources officers/managers are employed in nearly every industry. They work for both small and large business corporations and organizations as well in all government departments. Every business or organization wants to attract, motivate, and keep qualified employees and match them to jobs for which they are well-suited. Human resources managers accomplish this aim by directing the administrative functions of human resources departments.
Some companies out-source the Human Resource Management duties; therefore, HR people can work in consulting firms that offer HR services.

WHAT TASKS ARE INVOLVED IN THE WORK?
Human resources officers/managers plan, direct, and coordinate the administrative functions of an organization. They oversee the recruiting, interviewing, and hiring of new staff, consult with top executives on strategic planning and serve as a link between an organization’s management and its employees. Their work involves overseeing employee relations, securing regulatory compliance, and administering employee-related services such as payroll, training, and benefits. They supervise the department’s specialists and support staff and make sure that tasks are completed accurately and on time.
Human resources officer/managers also consult with top executives regarding the organization’s strategic planning and talent management issues. They identify ways to maximize the value of the organization’s employees and ensure that they are used as efficiently as possible. For example, they might assess worker productivity and recommend changes to the organization’s structure to help the organization meet budgetary goals.
Some human resources officers/managers oversee all aspects of an organization’s human resources department, including the compensation and benefits program and the training and development program.

WHAT IS THE WORK SCHEDULE OF A HUMAN RESOURCE MANAGER?
They work in offices and most work full time during regular business hours. Some must travel to attend professional meetings or to recruit employees. Most human resources managers work full time during regular business hours, they typically follow the normal 08hrs to 17hrs work schedule Monday to Friday.

WHAT DOES THE JOB MARKET LOOK LIKE?
Employment of human resources managers is growing every day and faster than the average for all occupations. As new companies form and organizations expand their operations, they will need human resources managers to oversee and administer their programs and to ensure that firms adhere to changing and complex employment laws. Strong competition can be expected for most positions.
The largest employers of human resources managers are as follows, the private sector employs more of the Human Resource managers for Management of companies and enterprises, as well as to handle technical services. The public sector is the second largest employer, all Zambian Government departments and agencies need Human Resource managers. Although job opportunities are expected to vary with the staffing needs of individual companies, strong competition can be expected for most positions. Graduates with certification of bachelor’s degree or a master’s degree, particularly those with a concentration in human resources management should have the best job prospects.
Although certification is voluntary, it can show professional expertise and credibility, and it may enhance advancement opportunities. Many employers prefer to hire certified candidates, and some positions may require certification with The Zambia Institute of Human Resource Management (ZIHRM). This is a professional organization established through an Act of Parliament No. 11 of 1997.

WHAT SORT OF CAREER-PERSONALITY MATCH IS REQUIRED?
To enjoy being a Human Resources Officer/Manager you need to be someone who has Decision-making skills, Human resources managers must be able to balance the strengths and weaknesses of different options and decide the best course of action. Many of their decisions have a significant impact on operations or workers, such as deciding whether to hire an employee. You need to have Interpersonal skills. Human resources managers need strong interpersonal skills because they interact regularly with people. They often collaborate on teams and must develop positive working relationships with their colleagues. You should also have leadership skills. Human resources officers/managers must be able to direct a staff and oversee the operations of their department. They must coordinate work activities and ensure that workers in the department complete their duties and fulfil their responsibilities.

INSTITUTIONS OFFERING HUMAN RESOURCE MANAGEMENT LISTED AT THE BOTTOM

WHAT SUBJECTS WILL THE PROGRAM COVER?
When one enrols into university to study Human Resource you will learn the following: Study and Communication skills, Human Resource Management 1 and 2, Ethics & Governance in Human Resource Management , International Human Resource Management, Organizational Theories & Human Resources, Job Analysis & Design, Staffing in Organizations, Training & Development in Organizations, Performance Appraisals, Employee Compensation Issues, Employment Law and Employee Rights, Labour Relations, Compensation Management.

WHAT ARE THE ENTRY REQUIREMENTS?
To qualify for this program, you need to have (5) Ordinary levels credits or better the must has subjects include English language and mathematics. At any of the universities mentioned above Five “O” level credits including English Language or a Zambian language. Three “O” level credits with a Diploma in Human resource management from a tertiary institution recognized by the University is allowed to enter.

WHAT OTHER PROGRAMS OF STUDY CAN MAKE SOMEONE A HUMAN RESOURCE?
Human resources managers usually need a bachelor’s or master’s degree. Candidates may earn a bachelor’s degree in human resources or in another field, such as finance, business management, education, or information technology. Courses in subjects such as conflict management, Business administration and Labor relations or industrial psychology may be helpful. But typically a Zambian Human Recourse Manager needs to have a degree in Human Resource Management.

WHAT ARE THE FUTURE ADVANCED QUALIFICATIONS AVAILABLE AND WHY?
Once you study Human Resource, you may decide to pursue a master’s degree in Business and Human Resource Management, or Business Administration or labour relations or Public administration. A master’s degree gives you an upper hand when it comes to finding new jobs in competitive environments especially abroad. It’s a sign that apart from general skills, you have taken keen interest to master one area of your job more than other people. With a master’s degree one would become a university lecturer as well.
The reason you need to advance your qualifications is because, the workforce is becoming more diverse every day. Hence the need to advance your career for increased retention rate, a higher retention rate is beneficial to the organization because it reduces the cost of hiring.
Some organizations need a combination of education and several years of related work experience to become a human resources manager. Although a bachelor’s degree is sufficient for most positions, some jobs require a master’s degree. Candidates should have strong interpersonal skills. Some higher level jobs require a master’s degree in human resources, labour relations, or business administration (MBA).

INSTITUTIONS THAT OFFER HUMAN RESOURCE MANAGEMENT

COPPERBELT UNIVERSITY
Programme duration: 4 years (degree)
Mode of study: Full-Tim, Evening and Distance Learning
Admitting school: School of Business
Intakes: January
Location: Kitwe
Contacts
Tel: +260 212 290816 / +260 212 290815
Email: deansb@cbu.ac.zm
Website: www.cbu.ac.zm/fees

ZAMBIA CENTRE OF ACCOUNTANCY STUDIES UNIVERSITY
Programme duration: 4 years (degree)
Mode of study: Full-time, Part-time and Distance Learning
Admitting school: School of Business
Intakes: August
Location: Lusaka
Contacts
Tel: +260 211 232093 / +260 211 222542
Email: information@zcas.edu.zm
Website: www.zcas.ac.zm/zcas-university/fees

MULUNGUSHI UNIVERSITY
Programme duration: 4 years (degree)
Mode: Full-Time
Admitting school: School of Business Studies
Intakes: September
Location: Kabwe
Contacts
Tel: +260 215 228004
Email: academic@mu.ac.zm
Website: www.mu.ac.zm

CAVENDISH UNIVERSITY ZAMBIA
Programme duration: 4 Years (degree)
Mode of study: Full-Time and Distance Learning
Admitting school: School of Business and Information Technology
Intakes: January and July
Location: Lusaka
Contacts
Tel: +260 211 387600 / +260 211 387601
Email: jchikonde@cavendish.co.zm
Website: www.cavendishza.org/admissions/fee-structure

UNIVERSITY OF LUSAKA
Programme duration: 4 years (degree)
Mode of study: Full-Time, Part-Time and Distance Learning
Admitting school: School of Business and Management
Intakes: January and July
Location: Lusaka
Contacts
Tel: +260 972 832671 / +260 976 075850
E-mail: registraracademic@unilus.ac.zm
Website: www.unilus.ac.zm/fees.php

KWAME NKRUMAH UNIVERSITY
Programme duration: 4 years (degree)
Mode of study: Full-Time and Distance Learning
Admitting school: School of Business Studies
Intakes: September for Full-Time, and April for Distance Learning
Location: Kabwe
Contacts
Tel: +260 975 900402/+260 953 909029
Email: registrar@nkrumah.edu.zm
Website: www.nkrumah.edu.zm

NATIONAL INSTITUTE OF PUBLIC ADMINISTRATION
Programme duration: 3 years (diploma) / 4 years (degree)
Mode of study: Full-Time, Part-Time, and Distance Learning
Admitting school:
Intakes: January and July
Location: Lusaka
Contacts
Tel: +260 211 228803
Email: registrar@nipa.ac.zm
Website: www.nipa.ac.zm

KENNETH KAUNDA METROPOLITAN UNIVERSITY
Programme duration: 4 years (degree)
Mode of study: Full-Time, Part-Time and Distance Learning
Admitting school: School of Business
Intakes: July for Full-Tim and Part-Time, and October for Distance Learning
Location: Lusaka
Contacts
Tel: +260 211 268471/+260 965 943695
Email: admissions@kkmu.edu.zm
Website: www.kkmu.edu.zm

EDEN UNIVERSITY
Programme duration: 4 years (degree)
Mode of study: Full-Time, Part-Time, and Distance Learning
Admitting school: School of Law and Business Studies
Intakes: January and July
Location: Lusaka
Contacts
Tel: +260 211 843535/+260 977 794995
Email: edenuniversity@edenuniversity.edu.zm
Website: www.edenuniversity.edu.zm

THE ZAMBIA CATHOLIC UNIVERSITY
Programme duration: 4 years (degree)
Mode of study: Full-Time, Part-Time and Distance Learning
Admitting school: Faculty of Business Management and Finance
Intakes: January and July for Full-Time and Part-Time, and April, August and December for Distance Learning
Location: Kalulushi
Contacts
Tel: +260 212 730209/+260 974 305033
Email: registrar@zcuniversity.edu.zm
Website: www.zcuniversity.edu.zm/financeandfees.html

INSTITUTIONS OFFERING TRANSPORT AND LOGISTICS LISTED AT THE BOTTOM

TRANSPORT AND LOGISTICS-CAREER INFORMATION SUMMARY

WHAT IS TRANSPORT AND LOGISTICS? WHO IS A TRANSPORT AND LOGISTICIAN?

Transport and logistics is an integral part of delivering goods from suppliers to customers. It is a field that demands precision, analysis, and negotiation skills. It is an aspect of our lives that, we cannot do without. You might not be a practitioner in logistics but one way or the other, you will feel the impact of logistics and transport. E.g. anytime you need any item, you go to the market or the malls or any place you could get the item you want and then purchase it. After purchase you need to transport it home or to the destination you wish.
A transport and logistician is someone who has studied transport and logistics and whose focus is on transportation, specifically the efficient planning and procurement of transportation for products and materials.

WHERE DO TRANSPORT AND LOGISTICIANS WORK?

Transport and logisticians can work in government under ministry of works and supply, national planning and infrastructure development and ministry of communication and transport, where they are responsible for maintaining and developing nation’s transportation and infrastructure system. Also they can work in manufacturing industry where they are strongly involved in order-processing, purchases, production plans and schedules and so on,
They can also work in management of companies and enterprises where they are responsible for essential service of linking a company to its suppliers and customer. E.g. Synite Quarries Zambia, Mercury Lines Limited, PEP stores, etc. they also work in non-governmental organisations like Zambia Evidence for Health (E4H) Activity and John Snow Zambia where they are responsible for assisting in logistics and procurements for the Projects.

WHAT TASKS ARE INVOLVED IN THE WORK?

Most of the tasks for transport and logistics are similar regardless of where one is working, if tasks differ then the difference is not that big. Their day to day tasks include: Allocating and recording resources and movements on the transport planning system. Ensuring all partners in the supply chain are working effectively and efficiently to ensure smooth operations. Communicating effectively with clients and responding to their requirements. Booking sub-contractors and ensuring they deliver within agreed terms. Directing all transportation activities, Developing transportation relationships, Monitoring transport costs. Negotiating and bargaining transportation prices. Dealing with the effects of congestion. Confronting climate change issues by implementing transport strategies and monitoring an organisation’s carbon footprint
The Logistics Officer can also perform the tasks in the Finance & Administration Team, tasks such as liaising with technical staff regarding procurement of goods and services. Planning routes and load scheduling for multi-drop deliveries. Booking in deliveries and liaising with customers, among other tasks.

WHAT IS THE WORK SCHEDULE OF A TRANSPORT AND LOGISTICIANS?

Their work schedule more often than usual involves traveling when occasionally required, though not a regular feature of the working day. Their working hours are so flexible to meet the needs of the business. Long working hours and possibly shifts including working on the weekends are common in this profession. They work mainly in towns or cities throughout the country. Those who work in offices especially those in financial departments, they typically follow the normal 08hrs to 17hrs work schedule Monday to Friday.

WHAT DOES THE JOB MARKET LOOK LIKE?

To start with, a graduate of transport and logistics especially with a bachelor’s degree qualifies to work anywhere, this is because most companies and organisations like recruiting fresh graduates from any kind of field of study for the graduate trainee positions where they are given time to work and impress in order to be employed permanently.

Taking Transport and Logistics as a profession is never a wrong or wasted action. It is a fast growing profession, so far as inquiring about a product, buying, Importing or exporting etc. is an everyday thing. Transport and logistics involves many types of professionals who plan, analyze, direct, and evaluate transportation. Entry-level jobs you may consider include logistics analyst and fleet supervisor. Transportation managers typically have prior experience in these jobs. they find jobs in Logistics companies, Supply chain consultants, Freight and shipping companies, Transport consultancies, Passenger transport providers (rail, bus, sea and air companies) and there are opportunities for self-employment like possibly to run own transport business. This makes the job market for transport and logisticians available to find in Zambia.

Transport and logisticians take up interesting job titles depending on where someone is working like, Logistics Officer, Supply Chain officer, Procurement & Stores officer, Heavy Equipment Repair Technician, Logistics Manager, Warehouse Supervisor, Logistics and Operations Officer and so on. The graduates of transport and logistics are needed mostly in the private sector and secondly in the public sector and the NGOs.

INSTITUTIONS OFFERING TRANSPORT AND LOGISTICS LISTED AT THE BOTTOM

WHAT SORT OF CAREER-PERSONALITY MATCH IS REQUIRED?

To enjoy being a transport and logistician, you need to be a person who has strong numerical and analytical skill, this means that if you know how to read and analyse data and make interpretations that are useful to the company, you will make a fine career in transport and logistics. You must also be someone who loves forward thinking, as a transport and logistician, you must develop the ability to make accurate predictions of the possible needs of your company, as well as outcomes of actions made anywhere in the entire supply chain. Such skill will allow you to act faster, see risks that may arise, and develop contingency plans for problems that may or may not arise. You must always think and plan ahead. As the old saying goes, it’s better to be safe than sorry.

WHAT SUBJECTS WILL THE PROGRAM COVER?

When one enrols into university or college to study Transport and Logistics you will learn the following subjects: management in logistics and transport, transport planning, inventory and warehouse management, fleet freight and passenger management, supply chain and management, transport operations, sourcing and procurement, production planning, international business among other subjects. And you need to pass them all in order to graduate and receive your degree or diploma qualification.

WHAT ARE THE ENTRY REQUIREMENTS?

School Certificate equivalent with Credits or Better in five (5) O’ Levels, including English Language and Mathematics.

WHAT OTHER PROGRAMS OF STUDY CAN MAKE SOMEONE A TRANSPORT AND LOGISTICIAN?

To work as a transport and logistician you can also study Business Administration degree or degree in purchasing and supply or Economics or Environmental education. But typically a transport and Logistician needs to have a degree in Transport and logistics Management.

WHAT ARE THE FUTURE ADVANCED QUALIFICATIONS AVAILABLE AND WHY?

Once you study transport and logistics, you may decide to pursue a master’s degree in transport and logistics, or Business Administration (MBA), or Purchasing and Supply or Economics. A master’s degree gives you an upper hand when it comes to finding new jobs in competitive environments especially abroad. It’s a sign that apart from general skills, you have taken keen interest to master one area of your job more than other people. With a master’s degree one would become a university lecturer as well.

The reason why you need to advance your qualifications is for easy promotion into general management roles of larger units or more specialised roles where possible, and also the workforce is becoming more diverse every day. Hence the need to advance your career for increased retention rate. It also helps when you want a career change. I.e. even if you studied transport and logistics you can still change your career to health by studying master’s degree in public health.

Some organizations need a combination of education and several years of related work experience within transport and logistics management or in a similar field, in this case a master’s degree would help you stand a better chance of getting that job.

INSTITUTIONS THAT OFFER TRANSPORT AND LOGISTICS

COPPERBELT UNIVERSITY
Programme duration: 4 years (degree)
Mode of study: Full-time, Part-time and distance
Admitting school: School of Business
Intakes: November
Location: Kitwe
Contacts
Tel: +260 212 290816 or +260 212 290817 or +260 212 290815
E-mail: academicoffice@cbu.ac.zm
Website: www.cbu.ac.zm/fees/

UNIVERSITY OF LUSAKA
Programme duration: 4 years (degree)
Mode of study: Full-time, Part-time and Long Distance
Admitting school: School of Business
Intakes: January and July
Location: Lusaka
Contacts
Tel: +260 211 258505 or +260 962127952 or +260 976075850
E-mail: academic@unilus.ca..zm
Website: www.unilus.ac.zm/fees.php

DMI – ST. EUGENE UNIVERSITY
Programme duration: 4 years (degree) / 2 years (Master’s)
Mode of study: Full-time, Part-time and Distance
Admitting school: School of Management Studies and Commerce
Intakes: January and July
Location: Chibombo
Contacts
Tel: +260 977613644 or +260 976216068 or +260 977200088
E-mail: dmiseuzm@dmiseu.edu.zm
Website: www.dmiseu.edu.zm/academics-departments/school-of-management-studies/

COPPERSTONE UNIVERSITY
Programme duration: 4 years (degree)
Mode of study: Full-time and Distance
Admitting school: School of Business and Management
Intakes: January and July
Location: Kitwe
Contacts
Tel: +260 967 499 161 or +260 967 499 149 or +260 967 499 292
E-mail: copperstonecustomercare@gmail.com
Website: www.copperstone.education

LUSAKA OPEN BUSINESS COLLEGE
Programme duration: 6 months (Certificate) / 2 years (diploma)
Mode of study: Full-time and Open Distance
Admitting school: Faculty of Business Studies
Intakes: January and July
Location: Lusaka
Contacts
Tel: +260 967 683 129
E-mail: info@lobcollege.com
Website: lobcollege.ac.zm

LIVINGSTONE INSTITUTE OF BUSINESS AND ENGINEERING STUDIES
Programme duration: 3 years (Diploma)
Mode of study: Full-time, Part-time and Distance
Admitting school: School of Business
Intakes: January
Location: Livingstone
Contacts
Tel: +260 977 576286 or +260 960 949041
E-mail: libes@libescollege.edu.zm
Website: www.libescollege.edu.zm

GIDEON ROBERT UNIVERSITY
Programme duration: 4 years (degree)
Mode of study: Full-time, Part-time and Distance
Admitting school: School of Business
Intakes: January and July
Location: Lusaka
Contacts
Tel: +260969899875
E-mail: vc@gideonrobertyuniversity.com
Website: gideonrobert.education

CHALIMBANA UNIVERSITY
Programme duration: 4 years (degree)
Mode of study: Full-time and Distance
Admitting school: School of Leadership and Business Management
Intakes: January and July
Location: Chongwe – Lusaka
Contacts
Tel: +260 974 115 647
E-mail: info@chau.edu.zm
Website: www.chau.ac.zm/content/fees

ZAMBIA COLLEGE OF PENSIONS & INSURANCE TRUST
Programme duration: 3 years diploma
Mode of study: Full-time, Part-time and Distance
Admitting school: School of Business studies
Intakes: January and June
Location: Lusaka
Contacts
Tel: +260 979 446 457/ 0954 848 128
E-mail: registration@zcpit.ac.zm
Website: www.zcpit.ac.zm/fees/

UNIVERSITY OF AFRICA
Programme duration: 3 years (diploma) and 4 years (degree)
Mode of study: Full-time and Distance
Admitting school: Faculty of Commerce and Development Studies
Intakes: January
Location: Lusaka
Contacts
Tel: +260 (0) 211 230 812
E-mail: admissions@keystoneuoa.com
Website: www.keystoneuoa.com/pricing

INSTITUTIONS OFFERING PURCHASING AND SUPPLY LISTED AT THE BOTTOM

PURCHASING AND SUPPLY-CAREER INFORMATION SUMMARY

WHAT IS PURCHISING AND SUPPLY AND WHO IS A PURCHASING AND SUPPLY OFFICER?

Purchasing and supply is a field of study that involves the procurement, storage, and monitoring of goods sold in a retail store, machinery, supplies, or other raw goods.

A person who studied Purchasing and Supply at certificate, diploma or degree level is sometimes called a procurement officer. Procurement officers oversee the activities of the department responsible for purchases.

WHERE DO PURCHASING AND SUPPLY OFFICERS WORK?

Procurement officers can work for any business cooperation like ZESCO LIMITED, RTSA and National Prosecution Authority (NPA). Government departments as well as  non-governmental organisations can employ procurement officers to involve them  in negotiating with manufacturers/suppliers or wholesalers in the process of buying goods or materials, as well as in working closely with cost analysts and marketing professionals in deciding which products to buy and which ones are not selling well enough.

WHAT TASKS ARE INVOLVED IN THE WORK?

For procurement officers who work at National Procurement Authority and other government departments, their day to day job involves undertaking timely storage of goods in order to avoid loss and destruction, maintaining accurately an up-to-date Register of Supplies in order to establish a reliable supplier base. Preparing and undertaking effectively the provision of secretarial services to the companies Tender Committees in order to facilitate decision making. Preparing timely and accurately bidding documents in order to facilitate decision making. Supervising effectively the procurement of goods, services and works in order to ensure their timely availability.

In other private companies and non-governmental organizations the duties include; Developing and implementing systems and processes that ensure full and complete documentation of receipt and distribution of procured goods, maintaining correspondence and constant contact with suppliers to follow up on the execution of contractual terms and conditions as well as handle issues if needed. Monitoring and reporting on supplier performance, noting current and potential issues or inefficiencies and assist with contract/purchase order modifications. Accountable for transparency within the procurement department through ensuring a complete, accurate and up-to-date document trail of all procurement processes, vendor files, procurement and inventory database to assist with control and accountability and Liaising with counterparts at partner organizations to ensure effective and efficient collaboration on all matters related to procurement, including when space and resources are shared among other duties. The procurement officers or purchasing and supply officers perform the same kind of tasks wherever they work, be it in public or private offices.

WHAT IS THE WORK SCHEDULE OF A PURCHASING AND SUPPLY OFFICER?

The work schedule or shifts of a procurement officer/purchasing and supply officer depends on the organisation one is working for. If one is working for a government department, they typically follow the normal 08hrs to 17hrs work schedule Monday to Friday. If one is working for a private company some mines they work 08hrs to 17hrs while others have some procurement officers who have to work in the night shifts to monitor the procurement process to ensure transparency in the products being delivered in the night.

WHAT DOES THE JOB MARKET LOOK LIKE?

In the case of Zambia, the biggest employing sector of purchasing and supply officers is the public sector followed by the private sector. A procurement officer can find a job in any sector be it in mining, agriculture, manufacturing etc. All forms of companies continue to look for procurement officers. The chances are higher that one will find a job just upon graduating.

The job market for purchasing and supply officers/ procurement officers in Zambia is very stable. In everyday job adverts there is a company looking for a procurement officer and as more business entities keep on opening in Zambia the more the demand for procurement officers increases.

WHAT SORT OF CAREER-PERSONALITY MATCH IS REQUIRED?

To enjoy being a procurement officer, you need to be a person who is able to demonstrate the ability to achieve goals and meet deadlines in a fast-paced environment, good writing skills and you should have emotional maturity, patience and the ability to remain calm in stressful situations. You also need to have good analytical skills with ability to make independent judgment and decisions as well as being proactive, results-oriented and able to find ways of solving or pre-empting problems. In this way you can enjoy being a procurement officer.

At Evelyn Hone College, this course is offered by Zambia Institute of Purchasing and Supply(ZIPS). Candidates are examined and offered certificates by ZIPS

At Lusaka Business Technical College this course is offered by Zambia institute of purchasing and supply. Candidates are examined and offered certificates by ZIPS.

After graduation you need to get a certificate of operation issued by the Zambia Institute of Purchasing and Supply as a registered member.

INSTITUTIONS OFFERING PURCHASING AND SUPPLY LISTED AT THE BOTTOM

WHAT SUBJECTS WILL THE PROGRAM COVER?

When one enrols into university to study purchasing and supply, they will learn subjects like Business needs in procurement and supply, sourcing in procurement and supply, Negotiating and Contracting in procurement and supply, Managing contracts and relationships in procurement and supply, Procurement & Supply Principles, Inventory & Logistics Operations as examples of subjects to be covered among others.

WHAT ARE THE ENTRY REQUIREMENTS?

At all these institutions offering the program they look for five O’ Level credits or better including English and Mathematics.

In case of enrolling for a diploma at Lusaka Trades they want Five O Level credits or better including English and Mathematics and a Certificate in ZIPS. The entry conditions ,ay vary from year to year and institution to institution.

WHAT OTHER PROGRAMS OF STUDY CAN MAKE SOMEONE A PURCHASING AND SUPPLY OFFICER?

To work as a procurement officer, a qualification in Business Administration, Marketing and Accounting are all considered as alternative qualifications.

WHAT ARE THE FUTURE ADVANCED QUALIFICATIONS AVAILABLE AND WHY?

This program is available at certificate, diploma and degree level. Once you study purchasing and supply, depending on the level of qualification you obtained at first, you may decide to upgrade to a diploma, degree and you can pursue a master’s degree in Business Administration or Marketing. A master’s degree gives you an upper hand when it comes to finding new jobs in competitive environments in Zambia. It’s a sign that apart from general skills, you have taken keen interest to master one area of your job more than other people. With a master’s degree one would become a lecturer at a university.

INSTITUTIONS THAT OFFER PURCHASING AND SUPPLY

COPPERBELT UNIVERSITY
Programme duration: 4 years (degree)
Mode of study: Full-Time, Evening and Distance Learning
Admitting school: School of Business
Intakes: November
Location: Kitwe
Contacts
Tel: +260 212 290816 / +260 212 290815
Email: deansb@cbu.ac.zm
Website: www.cbu.ac.zm/fees

ZAMBIA CENTRE OF ACCOUNTANCY STUDIES UNIVERSITY
Programme duration: 4 years (degree)
Mode of study: Full-time, Part-time and Distance Learning
Admitting school: School of Business
Intakes: August
Location: Lusaka
Contacts
Tel: +260 211 232093 / +260 211 222542
Email: information@zcas.edu.zm
Website: www.zcas.ac.zm/zcas-university/fees

MULUNGUSHI UNIVERSITY
Programme duration: 4 years (degree)
Mode: Full-Time
Admitting school: School of Business Studies
Intakes: September
Location: Kabwe
Contacts
Tel: +260 215 228004
Email: academic@mu.ac.zm
Website: www.mu.ac.zm

CAVENDISH UNIVERSITY ZAMBIA
Programme duration: 4 Years (degree)
Mode of study: Full-Time and Distance Learning
Admitting school: School of Business and Information Technology
Intakes: January and July
Location: Lusaka
Contacts
Tel: +260 211 387600 / +260 211 387601
Email: jchikonde@cavendish.co.zm
Website: www.cavendishza.org/admissions/fee-structure

UNIVERSITY OF LUSAKA
Programme duration: 4 years (degree)
Mode of study: Full-Time, Part-Time and Distance Learning
Admitting school: School of Business and Management
Intakes: January and July
Location: Lusaka
Contacts
Tel: +260 972 832671 / +260 976 075850
E-mail: registraracademic@unilus.ac.zm
Website: www.unilus.ac.zm/fees.php

KWAME NKRUMAH UNIVERSITY
Programme duration: 4 years (degree)
Mode of study: Full-Time and Distance Learning
Admitting school: School of Business Studies
Intakes: September for Full-Time, and April for Distance Learning
Location: Kabwe
Contacts
Tel: +260 975 900402/+260 953 909029
Email: registrar@nkrumah.edu.zm
Website: www.nkrumah.edu.zm

NATIONAL INSTITUTE OF PUBLIC ADMINISTRATION
Programme duration: 3 years (diploma) / 4 years (degree)
Mode of study: Full-Time, Part-Time, and Distance Learning
Admitting school:
Intakes: January and July
Location: Lusaka
Contacts
Tel: +260 211 228803
Email: registrar@nipa.ac.zm
Website: www.nipa.ac.zm

EDEN UNIVERSITY
Programme duration: 4 years (degree)
Mode of study: Full-Time, Part-Time, and Distance Learning
Admitting school: School of Law and Business Studies
Intakes: January and July
Location: Lusaka
Contacts
Tel: +260 211 843535/+260 977 794995
Email: edenuniversity@edenuniversity.edu.zm
Website: www.edenuniversity.edu.zm

THE ZAMBIA CATHOLIC UNIVERSITY
Programme duration: 4 years (degree)
Mode of study: Full-Time, Part-Time and Distance Learning
Admitting school: Faculty of Business Management and Finance
Intakes: January and July for Full-Time and Part-Time, and April, August and December for Distance Learning
Location: Kalulushi
Contacts
Tel: +260 212 730209/+260 974 305033
Email: registrar@zcuniversity.edu.zm
Website: www.zcuniversity.edu.zm/financeandfees.html

LIVINGSTONE INSTITUTE OF BUSINESS AND ENGINEERING STUDIES
Programme duration: 3 years diploma
Mode of study: Full-time, Part-time and Distance
Admitting school: School of business
Intakes: January
Location: Livingstone
Contacts
Tel: +26 0977576286 or +26 0960949041
E-mail: libes@libescollege.edu.zm
Website: www.libescollege.edu.zm/

INSTITUTIONS OFFERING PROJECT MANAGEMENT LISTED AT THE BOTTOM

PROJECT MANAGEMENT-CAREER INFORMATION SUMMARY

WHAT IS PROJECT MANAGEMENT AND WHO IS A PROJECT MANAGER?

Project Management is a field of study designed for individuals who require an understanding of the process of planning, managing, monitoring and evaluating complex projects and assignments within a specified time period and resources to achieve specific objectives. Students are taught a wide variety of skills including decision making, contracts and procurement management, management accounting, contract law among others.

A Project Manager is someone who studied project management and whose purpose is to manage key client projects. They oversee all aspects of projects. Set deadlines, assign responsibilities and monitor and summarize the progress of a project. They also prepare reports for management regarding status of projects.

WHERE DO PROJECT MANAGERS WORK?

Project managers work across all sectors, including Government, Banking, Construction, mining etc. For example, they work in both the Health sector, where they work on lowering costs and improving healthcare facilities. Healthcare organizations are seeking project managers with strong IT skills who are familiar with mobile devices, social media, and data analytics to unify services. They also work for Construction companies where they do the planning and managerial duties along with complex regulatory compliance.

They also work in the Information Technology sector – The technology sector is one of the most thriving industries in Zambia. In order to execute complex IT projects across the country, there’s a huge opportunity for project managers with a standardized set of skills to turn strategic vision into tangible goals.

WHAT TASKS ARE INVOLVED IN THE WORK?

There are certain tasks that are generally seen across the board for project managers in all areas.

Project managers coordinate internal resources and third parties/vendors for the flawless execution of projects. They also ensure that all projects are delivered on-time, within scope and within budget. They assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility. Ensure resource availability and allocation, develop a detailed project plan to monitor and track progress, Manage changes to the project scope, project schedule and project costs using appropriate verification techniques, Measure project performance using appropriate tools and techniques, Report and escalate to management as needed, Manage the relationship with the client and all stakeholders, Perform risk management to minimize project risks, Establish and maintain relationships with third parties/vendors, Create and maintain comprehensive project documentation, Meet with clients to take detailed ordering briefs and clarify specific requirements of each project, Delegate project tasks based on junior staff members’ individual strengths, they also specifically  analyze the successful completion of short and long-term goals, Meet budgetary objectives and make adjustments to project constraints based on financial analysis, they also Develop comprehensive project plans to be shared with clients as well as other staff members, they also attend conferences and training as required to maintain proficiency, among other tasks.

WHAT IS THE WORK SCHEDULE OF A PROJECT MANAGER?

Project managers typically follow the normal 08hrs to 17hrs office work schedule Monday to Friday. Occasionally they work out of office especially those who work for construction companies because they need to inspect the construction sites.

WHAT DOES THE JOB MARKET LOOK LIKE?

Job opportunities for project managers in Zambia are very much available because the country is constantly developing. As a result, government, various companies and organisations are increasingly employing project workers who can successfully manage the development. Projects are temporary assignments that are created to achieve a specified business objective. Once the work has been done the project worker will often move on to the next project. Graduates of project management will normally work as consultants, entrepreneurs or managers of resources. They often get employed as Project Assistants and Project Engineers mostly at entry level before they become Project Managers and Project Coordinators and directors. The demand for project managers is high. Project managers are needed in a wide variety of industries. Although quite common in the field of IT, project-oriented work is also common in the business service, finance and insurance, manufacturing, construction and utility industries not only in Zambia but all over the world at large.

WHAT SORT OF CAREER-PERSONALITY MATCH IS REQUIRED?

A career in project management is best suited for someone who has good interpersonal skills as well as an ability to coach and supervise other staff. A good project manager should also be organised and able to multitask. In addition, leadership skills will be of great use in this career which involves a lot of managerial work.

INSTITUTIONS OFFERING PROJECT MANAGEMENT LISTED AT THE BOTTOM

WHAT SUBJECTS WILL THE PROGRAM COVER?

Some of the subjects covered during the course of study include Business strategy, Managerial decision making, project planning, Time and cost management, Financial accounting, Contracts and procurements, and Business ethics.

WHAT ARE THE ENTRY REQUIREMENTS?

Minimum entry requirements to this program are 5 O’ level credits inclusive of English and Mathematics

WHAT OTHER PROGRAMS OF STUDY CAN MAKE SOMEONE A PROJECT MANAGER?

To work as a project manager, alternative qualifications are Business Administration, Economics, Strategic Management and marketing and law. A qualification in engineering such as civil, mechanical or electrical can also enable one to work as a project manager.

WHAT ARE THE FUTURE ADVANCED QUALIFICATIONS AVAILABLE AND WHY?

Once you study Bachelor of Science in Project Management, there are plenty of opportunities for advancement. You may decide to pursue Master of Science in Project Management or Economics or Master of Business Administration.  Highly experienced, specialized, certified project managers can expect to see double the entry-level salary or more and all this can happen after qualification advancement. A master’s degree gives you an upper hand when it comes to finding new jobs in competitive environments especially abroad. It’s a sign that apart from general skills, you have taken keen interest to master one area of your job more than other people. With a master’s degree one would become a university lecturer as well.

INSTITUTIONS THAT OFFER PROJECT MANAGEMENT

MULUGUSHI UNIVERSITY
Programme duration: 4 years (degree)
Mode of study: Full-Time
Admitting school: School
Intakes: September
Location: Kabwe
Contacts
Tel: +260 215 228004
Email: academic@mu.ac.zm
Website: www.mu.ac.zm

CAVENDISH UNIVERSITY ZAMBIA
Programme duration: 4 Years (degree)
Mode of study: Full-Time and Distance Learning
Admitting school: School of Business and Information Technology
Intakes: January and July
Location: Lusaka
Contacts
Tel: +260 211 387600 / +260 211 387601
Email: jchikonde@cavendish.co.zm
Website: www.cavendishza.org/admissions/fee-structure

COPPERBELT UNIVERSITY
Programme duration: 4 years (degree)
Mode of study: Full-Time and Part-Time
Admitting school: School of Business
Intakes: January
Location: Kitwe
Contacts
Tel: +260 212 290816 / +260 212 290815
Email: deansb@cbu.ac.zm
Website: www.cbu.ac.zm/fees

KENNETH KAUNDA METROPOLITAN UNIVERSITY
Programme duration: 4 years (degree)
Mode of study: Full-Time, Part-Time and Distance Learning
Admitting school: School of Business
Intakes: July for Full-Time and Part-Time, and October for Distance Learning
Location: Lusaka
Contacts
Tel: +260 965 943695
Email: admissions@kkmu.edu.zm
Website: www.kkmu.edu.zm

INSTITUTIONS OFFERING MARKETING LISTED AT THE BOTTOM

WHAT IS MARKETING AND WHO IS A MARKETER?

Marketing refers to activities a company undertakes to promote the buying or selling of a product or service. Marketing includes advertising, selling, and delivering products to consumers or other businesses.
Marketers are professionals who work in a corporation’s marketing and promotion departments to get the attention of key potential audiences through advertising.

WHERE DO MARKETING GRADUATES WORK?

A marketer can work in all marketing and sales departments of all companies in the business industry e.g. food manufacturing companies such as National Milling Corporation Limited, Zambeef, Seba foods Limited etc. They also work in business companies such as Liquid Telecom Zambian, Airtel Zambia, MTN Zambia etc. They also work in Banks and other investment and financial institutions such as First Alliance Bank Zambia, ZANACO, Atlas Mara, AB Bank Zambia, FINCA Zambia, LBM investments, etc. they can also work for government agencies such as PACRA as communications and marketing officers, ZNBC as public relations and marketing manager, RDA etc.
They also work in schools and other learning institutions such as UNICAF University, Mulungushi University, Chalimbana University etc. as marketing officers/managers where they plan, prepare and manage the publication and distribution of publicity materials. Marketers can also work in the Admissions departments for all learning institutions such UNZA, CBU, Evelyn Hone College, UNILUS, etc. where they serve as a source of information for potential applicants and helping them with admissions process.
A marketer can also work as a social media associate or Digital Marketing Officer for companies like Zicon Media, Top Star Zambia, Chesco-Tech, Academia Resources Limited etc.

WHAT TASKS ARE INVOLVED IN THE WORK?

Graduates of marketing take up different and interesting job titles such as Marketing officer/manager, marketing research analysts, Brand manager, sales executive, public relations officer/manager, and media planner, social media associate, admission officer, event planner and fundraiser and so on depending on the company or organization where one finds a job.

For marketers who work in marketing departments and Admissions offices of schools and learning other learning institutions their day today tasks include market universities, colleges and other educational institutions to prospective students. Those marketers who work as Fundraisers in non-profit organizations their day to day tasks include, assessing the interests of prospective donors and developing communications that emphasize key services provided by their organizations. Their main task is to raise funds for non-profit organizations by essentially marketing their organizations to the public.

Those who work as Market research analysts their tasks include, designing and carrying out assessments of consumer reactions to new products/services, modified products, packaging, and advertising themes. They gather, organize, and interpret data using software and statistical tools.
Media planners work to determine what forms of media a company should use to attract consumers or gain users. They are well equipped to analyze the viewing, reading, listening, and surfing patterns of various consumer groups as required.

WHAT IS THE WORK SCHEDULE OF A MARKETING GRADUATE?

The work schedule of marketer depends on the company or organization where someone is working. For instance, marketing and sales executives work in offices but most times their schedule involves visiting clients in the fields. They can be in office from 08hrs to 12hrs and in the field up to 17hrs. Marketing research analysts go out in the fields to carry out surveys and they can be out there for weeks until the marketing survey is conducted. Those that work for government departments or any other offices of Business Corporations or learning institutions, they typically follow the normal 08hrs to 17hrs work schedule from Monday to Friday.

WHAT DOES THE JOB MARKET LOOK LIKE?

The job market for marketers is so much available, there are many jobs available, and they take up different positions and most of these positions can serve as an excellent stepping stone for careers in other areas of marketing. Every business company looks for marketers this is because effective marketing is essential to the success of every organization. In fact, anyone who is offering a product or service will benefit from having a marketing brain on their team.

As a marketer, you’ll help organizations to identify and understand their customers and come up with ideas to communicate the benefits and unique selling points of the organization’s product or service. As Zambian economy continues growing the demand for marketing graduates who have fundamental understanding of marketing concepts and practices and an appreciation of the role of marketing in society is also on the increase.
Every organisation needs Public Relation officers/managers, this is because public relation officers/managers learn to analyze an audience and identify the types of communication which can influence the target audience. A public relations manager/officer can help a company or organisation to maintain a positive reputation with the public.

Event hosting business firms such as T3 lodges and events, Fallsway Arena events, etc. they need someone with marketing qualifications, this is because they host events like Weddings, press conferences, sports and professional conferences. All these events require someone with knowledge and skills in marketing. Various business companies and organizations often employ recent graduates as marketing assistants/graduate trainees to carry out supportive duties and more routine tasks.

The private sector is the largest employer of marketers in Zambia because more business companies are on the rise in Zambia and the world at large and that’s where the services of marketers are mostly needed. The public sector also employs but mostly it’s through their agencies such as Road Development Agency as toll collectors, RTSA as call center agent or public relations officer, PACRA etc.

WHAT SORT OF CAREER-PERSONALITY MATCH IS REQUIRED?

To enjoy being a marketer, you need to be a person who has strong research skills. When working on market research projects, you must assess the needs and preferences of consumers for products and services. This requires both quantitative and qualitative research skills and you will learn about them in school. You also need to have communication skills, it is central to effective marketing, as a student you will need to refine your writing, verbal, and presentation skills while completing assignments and internships. You also need to have teamwork skills. Many marketing projects in college are team assignments. Therefore, you will develop strong leadership and teamwork skills.

INSTITUTIONS OFFERING MARKETING LISTED AT THE BOTTOM

WHAT SUBJECTS WILL THE PROGRAM COVER?

Even though the titles of marketing subjects vary from institution to institution, the subjects cover the same topics. The following are the subjects you will study and pass to graduate and receive your Marketing diploma or degree. And they include:
Business to Business (B2B) Marketing, Global Marketing Techniques, Marketing Research, Marketing Strategy and Management, Product Management, Retail and Sales Management, Logistical Strategies, Corporations and Financing. Principles of Marketing as well as Quantitative Methods, introduction to management and business communication.

WHAT ARE THE ENTRY REQUIREMENTS?

To qualify for this program you need to have (5) credits Ordinary levels including Mathematics and English, when enrolling for a degree any three year Diploma in marketing from a reputable and well recognised college or university is an added advantage.

WHAT OTHER PROGRAMS OF STUDY CAN MAKE SOMEONE A MARKETER?

To work as a marketer, there are other alternative qualifications apart from marketing only. You can study all business based programs such as, business administration or, public relations and advertising and Journalism and still work as a marketer.

WHAT ARE THE FUTURE ADVANCED QUALIFICATIONS AVAILABLE AND WHY?

Once you study marketing, you may decide to pursue a master’s degree in marketing, or marketing with finance or journalism or public relations and advertising. A master’s degree gives you an upper hand when it comes to changing your career for instance you can pursue a master’s degree in public health, environment education, public administration etc. it also helps when it comes to finding new jobs in competitive environments especially abroad. It’s a sign that apart from general skills, you have taken keen interest to master one area of your job more than other people. With a master’s degree one would become a university lecturer as well.

The reason you need to advance your qualifications is because, the workforce is becoming more diverse every day. Hence the need to advance your career for increased retention rate, a higher retention rate is beneficial to the organization because it reduces the cost of hiring. Some organizations need a combination of education and several years of related work experience to become a manager. Although a bachelor’s degree is sufficient for most positions, some jobs require a master’s degree. Some higher level jobs require a master’s degree in marketing or other related fields. `

INSTITUTIONS THAT OFFER MARKETING

COPPERBELT UNIVERSITY
Programme duration: 4 years (degree)
Mode of study: Full-Time, Evening and Distance Learning
Admitting school: School of Business
Intakes: January
Location: Kitwe
Contacts
Tel: +260 212 290816 / +260 212 290815
Email: deansb@cbu.ac.zm
Website: www.cbu.ac.zm/fees

ZAMBIA CENTRE OF ACCOUNTANCY STUDIES UNIVERSITY
Programme duration: 4 years (degree)
Mode of study: Full-time, Part-time and Distance Learning
Admitting school: School of Business
Intakes: August
Location: Lusaka
Contacts
Tel: +260 211 232093 / +260 211 222542
Email: information@zcas.edu.zm
Website: www.zcas.ac.zm/zcas-university/fees

MULUNGUSHI UNIVERSITY
Programme duration: 4 years (degree)
Mode: Full-Time
Admitting school: School of Business Studies
Intakes: September
Location: Kabwe
Contacts
Tel: +260 215 228004
Email: academic@mu.ac.zm
Website: www.mu.ac.zm

CAVENDISH UNIVERSITY ZAMBIA
Programme duration: 4 Years (degree)
Mode of study: Full-Time and Distance Learning
Admitting school: School of Business and Information Technology
Intakes: January and July
Location: Lusaka
Contacts
Tel: +260 211 387600 / +260 211 387601
Email: jchikonde@cavendish.co.zm
Website: www.cavendishza.org/admissions/fee-structure

UNIVERSITY OF LUSAKA
Programme duration: 4 years (degree)
Mode of study: Full-Time, Part-Time and Distance Learning
Admitting school: School of Business and Management
Intakes: January and July
Location: Lusaka
Contacts
Tel: +260 972 832671 / +260 976 075850
E-mail: registraracademic@unilus.ac.zm
Website: www.unilus.ac.zm/fees.php

KWAME NKRUMAH UNIVERSITY
Programme duration: 4 years (degree)
Mode of study: Full-Time and Distance Learning
Admitting school: School of Business Studies
Intakes: September for Full-Time, and April for Distance Learning
Location: Kabwe
Contacts
Tel: +260 975 900402/+260 953 909029
Email: registrar@nkrumah.edu.zm
Website: www.nkrumah.edu.zm

NATIONAL INSTITUTE OF PUBLIC ADMINISTRATION
Programme duration: 3 years (diploma) / 4 years (degree)
Mode of study: Full-Time, Part-Time, and Distance Learning
Intakes: January and July
Location: Lusaka
Contacts
Tel: +260 211 228803
Email: registrar@nipa.ac.zm
Website: www.nipa.ac.zm

KENNETH KAUNDA METROPOLITAN UNIVERSITY
Programme duration: 4 years (degree)
Mode of study: Full-Time, Part-Time and Distance Learning
Admitting school: School of Business
Intakes: July for Full-Tim and Part-Time, and October for Distance Learning
Location: Lusaka
Contacts
Tel: +260 211 268471/+260 965 943695
Email: admissions@kkmu.edu.zm
Website: www.kkmu.edu.zm

EDEN UNIVERSITY
Programme duration: 4 years (degree)
Mode of study: Full-Time, Part-Time, and Distance Learning
Admitting school: School of Law and Business Studies
Intakes: January and July
Location: Lusaka
Contacts
Tel: +260 211 843535/+260 977 794995
Email: edenuniversity@edenuniversity.edu.zm
Website: www.edenuniversity.edu.zm

THE ZAMBIA CATHOLIC UNIVERSITY
Programme duration: 4 years (degree)
Mode of study: Full-Time, Part-Time and Distance Learning
Admitting school: Faculty of Business Management and Finance
Intakes: January and July for Full-Time and Part-Time, and April, August and December for Distance Learning
Location: Kalulushi
Contacts
Tel: +260 212 730209/+260 974 305033
Email: registrar@zcuniversity.edu.zm
Website: www.zcuniversity.edu.zm/financeandfees.html

INSTITUTIONS OFFERING INSURANCE AND PENSIONS MANAGEMENT LISTED AT THE BOTTOM

WHAT IS INSURANCE AND PENSION MANAGEMENT AND WHO IS AN INSURANCE AND PENSION MANAGER?

Insurance and Pension Management is a core qualification for pension and insurance staff working across all sectors of the industry. It provides grounding in basic pension and insurance principles including the regulatory environment, key disciplines of underwriting and claims, in addition to popular products such as motor, household, healthcare and packaged commercial insurances. After successful completion of the course, graduates are expected to demonstrate competence in pension’s and insurance administration and management.

An Insurance and Pension Manager is professional who uses his/her excellent leadership and analytical skills to ensure that pension and insurance schemes operate effectively and sustainably.

WHERE DO INSURANCE AND PENSION MANAGERS WORK?

Many pension and insurance scheme managers work for large companies and organisations in the public such as National Pension Scheme Authority (popularly known as NAPSA in Zambia) and Zambia State Insurance Corporation – ZSIC. They also work for private companies that operate their own occupational pension schemes. Opportunities also exist with large insurance companies, where you may start work as a trainee and work in different fields before specialising in pensions work. They also work for investment management companies and consultancies that provide pensions services for, and on behalf of, other companies. Most graduate positions are based within large companies or organisations. Smaller companies are more likely to operate either externally-managed schemes or stakeholder schemes, with the company secretary or finance director dealing with decision-making. Smaller pensions providers usually recruit experienced pensions staff.

You can work anywhere as Practitioners and Professionals in the Pensions and Insurance Industry, Pension’s Trustees, Managers of Pension Funds, Lawyer, Accountant, Asset Managers, Banker, Financial Advisor, Investment Manager as well as Human resource Practitioner.

WHAT TASKS ARE INVOLVED IN THE WORK?

Insurance and pension managers perform common tasks in all companies they work for. The main task is to manage a pension fund, a large pot of money paid in by companies and individuals over many years to provide benefits in retirement. You may coordinate schemes that are managed by a company or employer, a benefits consultancy, a public sector pension’s provider or an insurance company. You might also be involved in the strategic development of schemes, developing new schemes or managing related funds. All the tasks you perform will be to satisfy the target audience.

WHAT IS THE WORK SCHEDULE OF AN INSURANCE AND PENSION MANAGER?

You’ll usually work from 8am to 5pm, Monday to Friday. However, you may work extra hours occasionally – to attend evening meetings, for example. Insurance companies typically remain closed on weekends and public holidays.

The common working hours of the pensions and insurance companies in Zambia are-:

08.00 hours – 1300 hours       Morning

13. OO hours – 14.00 hours Lunch

14.00 hours – 17.00 hours      Afternoon

Any hours beyond this is considered as overtime for all unionized employees.

WHAT DOES THE JOB MARKET LOOK LIKE?

There are good career prospects for Insurance and Pension Managers, although pensions departments within companies in Zambia are often small and you may need to change employers to progress. With experience, pension scheme managers can manage larger departments or schemes, moving eventually into roles such as deputy head of pensions and, ultimately, director or head of pensions. You can also move into related areas such as insurance or actuarial work or specialise in the area of pension management. There are also opportunities to work freelance or self-employed as a pension’s consultant.

Experienced pension’s professionals can work on a consultancy basis. The job may be challenging due to the level of responsibility and demands of working at a high-profile level in a fast-developing industry. You won’t usually need to travel or stay away from home overnight. However, if you’re working for a company with locations throughout the country, you may need to travel to attend meetings or meet with trustees and fund beneficiaries.

It’s also easy to find internships or work placements or try to get work as a pension’s administrator while in your final year of study. And the degree can earn you a job that is not even relate to pension and insurance in any company or government.

WHAT SORT OF CAREER-PERSONALITY MATCH IS REQUIRED?

To enjoy this career, You’ll need to have excellent interpersonal and relationship management skills, strong communication skills, both written and verbal, analytical skills and the ability to interpret and pass on complex information, strong influencing and negotiation skills, a good level of numeracy and IT literacy, the ability to lead and motivate a team, good judgement and decision-making skills, organisation, planning and time management skills, meticulous attention to detail, the ability to work well under pressure, common sense and personal integrity.

INSTITUTIONS OFFERING INSURANCE AND PENSIONS MANAGEMENT LISTED AT THE BOTTOM

WHAT SUBJECTS WILL THE PROGRAM COVER?

When you enrol to study Insurance and Pension Management you are expected to learn the following subjects, introduction to Insurance and Pension Management, Introduction to Risk Management, Historical Development of Insurance, Fundamentals of Insurance, Insurance Contracts, Principles of Insurance, Pension, Social Insurance, Non-Occupational Life Insurance Arrangement, among other subjects.

WHAT ARE THE ENTRY REQUIREMENTS?

To qualify for this program, you need to have 5 O’ level credits inclusive of Mathematics and English.

WHAT OTHER PROGRAMS OF STUDY CAN MAKE SOMEONE AN INSURANCE AND PENSION MANAGER?

Although this area of work is open to only graduates of Insurance and Pension Management, a degree in one of the following subjects are alternative qualifications and may improve your chances: investment management, business management, economics, finance, law, mathematics and statistics.

WHAT ARE THE FUTURE ADVANCED QUALIFICATIONS AVAILABLE AND WHY?

Once you study Insurance and Pensions Management, you may decide to pursue Master of Science in Insurance and Pensions Management (also offered at UNILUS), or business management or economics or actuarial work or mathematics and statistics or investment management. A master’s degree gives you an upper hand when it comes to finding new jobs in competitive environments especially abroad. It’s a sign that apart from general skills, you have taken keen interest to master one area of your job more than other people. With a master’s degree one would become a university lecturer as well.

INSTITUTIONS THAT OFFER INSURANCE AND PENSIONS MANAGEMENT

UNIVERSITY OF LUSAKA
Programme duration: 4 years (degree)
Mode of study: Full-Time, Part-Time and Distance Learning
Admitting school: School of Business and Management
Intakes: January and July
Location: Lusaka
Contacts
Tel: +260 972 832671 / +260 976 075850
E-mail: registraracademic@unilus.ac.zm
Website: www.unilus.ac.zm/fees.php

ZAMBIA COLLEGE OF PENSIONS AND INSURANCE TRUST
Programme duration: 3 years (National Diploma in Insurance)
Mode of study: Full-Time and Distance Learning
Admitting school:
Intakes: January, May, July and October
Location: Lusaka
Contacts
Tel: +260 979 446457 / +260 954 848128
E-mail: marketing@zcpit.ac.zm
Website: www.zcpit.ac.zm/fees

INSTITUTIONS OFFERING BUSINESS ADMINISTRATION LISTED AT THE BOTTOM

WHAT IS BUSINESS ADMINISTRATION AND WHO IS A BUSINESS ADMINISTRATOR?

Business Administration is a field of study that is designed to prepare students for effective careers in the management of private and non-profit organizations in Zambia and around the world. The curriculum helps students develop the conceptual, human, technical and operational knowledge and skills that are critical for success.

The person who has studied Business Administration is called a business administrator. Business Administration can lead to careers in accounting, entrepreneurship, finance, general management, human resource management, international business, and marketing. Armed with a thorough knowledge of business principles and practice, graduates have gone on to pursue careers as accountants, financial analysts, policy analysts, corporate executives, civil servants, independent entrepreneurs, marketing managers, human resource managers and much more.

WHERE DO BUSINESS ADMINISTRATION GRADUATES WORK?

Business Administrators work in every industry, from small businesses to large firms with thousands of employees. They work as Marketing and Sales Managers, A marketing and sales manager oversees a company’s sales team and is ultimately responsible for revenue production within an organization. They work for consultancy firms as Business Consultants, Business consultants, also referred to as management consultants, they help companies propose ways to improve a business’s efficiency. They work for large organisations and corporations like ZESCO Limited as commercial analysts, business development officers and Financial Analysts, Financial analysts gather data such as earnings releases, run financial models and make financial recommendations. They work as Market Research Analysts, a market research analyst helps a company understand who their customers are, what products they should be selling, and how they can successfully promote those products. They work as HR managers in every industry, while the primary function of human resources specialists is to recruit, screen, interview and hire employees, most human resources specialists are trained in all HR functions, and therefore they frequently handle other human resources work, such as employee relations, compensation and benefits, and training.

WHAT TASKS ARE INVOLVED IN THE WORK?

In business, the day-to-day tasks are just as important as long-term outlooks for the future. A business administrator is involved in all areas of the business, including IT, communication, marketing and finance/accounting. Business administrators are expected to work regularly with computers, compile information, be involved in decision-making and problem solving, and communicate with staff and process information. On the job, business administrators are expected to:

Provide office support and manage activities related to the business, setting up meetings, scheduling appointments, sorting documents, Oversee organisational budgets and finances, Organise invoicing, Keep well-organised files and records of business activity, Assist in project management, Analyse financial statements and sales reports, Establish organisational goals, policies and procedures, Negotiate or approve contracts and agreements and In some cases, act as an office all-rounder, meaning they can handle any kind of office administrative tasks.

WHAT IS THE WORK SCHEDULE OF A BUSINESS ADMINISTRATOR?

If one is working for a government departments or any other business company they typically follow the normal 08hrs to 17hrs work schedule Monday to Friday and they are also entitled to other public holidays depending on the schedule of the organization one is working for.

WHAT DOES THE JOB MARKET LOOK LIKE?

A qualification in business administration is very marketable, it provides you with the skills and knowledge today’s employers are seeking. You can pursue a wide variety of career paths. From working at leading corporations to entrepreneurship, the diverse education you’ll receive in business administration can prepare you for a variety of careers and in a variety of Companies and organisations. We are living in a fast-paced, global business world. You won’t just learn about the newest business technologies and innovations, you’ll learn how to use that information to give organizations a competitive, innovative edge and you are likely to get a job faster as compared to other occupations because it sets you apart from other job candidates, an important advantage in an increasingly competitive job market. Employers know that a qualification in Business Administration from a well-known institution in Zambia is designed not only to equip you with a diverse set of business skills you can apply even while you’re still learning, but also to help you develop the critical thinking skills needed to solve business problems in a real-world environment.

The private sector especially the business sector and other Organisation is the largest employer of business administration graduates, the public sector also employs but not to the great extent.

WHAT SORT OF CAREER-PERSONALITY MATCH IS REQUIRED?

To enjoy being a business administrator, you need to be a person who has good time management, it’s a key business administration skill to possess because most times you will be writing a list of all the tasks you need to do in a day, allocating a time value to each one. You also need to be someone who enjoys Problem Solving, Problems do crop up from time to time. But if you can bring a solution to the problem, instead of just highlighting what’s wrong, then you’re well on the way to winning at this key skill. You also need be someone who is good at Budget Management, this is another vital skill that employers need on the team. The ability to manage money from petty cash to huge budgets for events and salaries is hugely important in the workplace. Keep detailed notes of all money that flows in or out of your work account, and keep a paper trail. When it comes to cash, it’s important to be able to prove where things went, and that you were authorized to pay for something at all.

INSTITUTIONS OFFERING BUSINESS ADMINISTRATION LISTED AT THE BOTTOM

WHAT SUBJECTS WILL THE PROGRAM COVER?
When you enrol in any university in Zambia you are expected to do the following subjects: Principles of business administration, Study and Communication skills, Principles of Accounting, Management essentials for today’s business, Mathematical Analysis, Business Environment, Essentials of Business Law, Macroeconomics, Marketing Basics for Competitive Positioning, Intermediate Economic Theory, Introduction to Information System, Decision Making Techniques, Managerial Finance, Management Accounting, Financial Information System, Decision Making Techniques, Operations Management, Managerial Economics, Operations Research, Public Finance, Business Forecasting, Company Law, Research Methods, Human Resource Management , Investment Analysis and Portfolio Management, Marketing Research. These subjects run from first year up to fourth year and you have to do at least four each semester.

WHAT ARE THE ENTRY REQUIREMENTS?

To qualify for this program you need to have (5) Ordinary levels including Mathematics and English, a diploma from a well recognised college is an added advantage.

WHAT OTHER PROGRAMS OF STUDY CAN MAKE SOMEONE A BUSINESS ADMINISTRATOR?

To work as a business administrator, alternative qualifications include economics, marketing and accounting but typically a Zambian business administrator needs to have a degree in business administration.

WHAT ARE THE FUTURE ADVANCED QUALIFICATIONS AVAILABLE AND WHY?

Once you study Business Administration, you may decide to pursue a master’s degree in Business Admiration (MBA), or labour relations or Economics or Public administration. A master’s degree gives you an upper hand when it comes to finding new jobs in competitive environments especially abroad. It’s a sign that apart from general skills, you have taken keen interest to master one area of your job more than other people. With a master’s degree one would become a university lecturer as well.

The reason you need to advance your qualifications is because, the workforce is becoming more diverse every day. Hence the need to advance your career for increased retention rate, a higher retention rate is beneficial to the organization because it reduces the cost of hiring. Some organizations need a combination of education and several years of related work experience to become a manager. Although a bachelor’s degree is sufficient for most positions, some jobs require a master’s degree. Candidates should have strong interpersonal skills. Some higher level jobs require a master’s degree in business administration (MBA) or other related fields like Marketing or Human Resources Management.

INSTITUTIONS THAT OFFER BUSINESS ADMINISTRATION

COPPERBELT UNIVERSITY
Programme duration: 4 years (degree)
Mode of study: Full-Time and Part-Time
Admitting school: School of Business
Intakes: January
Location: Kitwe
Contacts
Tel: +260 212 290816 / +260 212 290815
Email: deansb@cbu.ac.zm
Website: www.cbu.ac.zm/fees

ZAMBIA CENTRE OF ACCOUNTANCY STUDIES UNIVERSITY
Programme duration: 4 years (degree)
Mode of study: Full-time, Part-time and Distance Learning
Admitting school: School of Business
Intakes: August
Location: Lusaka
Contacts
Tel: +260 211 232093 / +260 211 222542
Email: information@zcas.edu.zm
Website: www.zcas.ac.zm/zcas-university/fees

MULUNGUSHI UNIVERSITY
Programme duration: 4 years (degree)
Mode: Full-Time
Admitting school: School of Business Studies
Intakes: September
Location: Kabwe
Contacts
Tel: +260 215 228004
Email: academic@mu.ac.zm
Website: www.mu.ac.zm

CAVENDISH UNIVERSITY ZAMBIA
Programme duration: 4 Years (degree)
Mode of study: Full-Time and Distance Learning
Admitting school: School of Business and Information Technology
Intakes: January and July
Location: Lusaka
Contacts
Tel: +260 211 387600 / +260 211 387601
Email: jchikonde@cavendish.co.zm
Website: www.cavendishza.org/admissions/fee-structure

UNIVERSITY OF LUSAKA
Programme duration: 4 years (degree)
Mode of study: Full-Time, Part-Time and Distance Learning
Admitting school: School of Business and Management
Intakes: January and July
Location: Lusaka
Contacts
Tel: +260 972 832671 / +260 976 075850
E-mail: registraracademic@unilus.ac.zm
Website: www.unilus.ac.zm/fees.php

KWAME NKRUMAH UNIVERSITY
Programme duration: 4 years (degree)
Mode of study: Full-Time and Distance Learning
Admitting school: School of Business Studies
Intakes: September for Full-Time, and April for Distance Learning
Location: Kabwe
Contacts
Tel: +260 975 900402/+260 953 909029
Email: registrar@nkrumah.edu.zm
Website: www.nkrumah.edu.zm

NATIONAL INSTITUTE OF PUBLIC ADMINISTRATION
Programme duration: 3 years (diploma) / 4 years (degree)
Mode of study: Full-Time, Part-Time and Distance Learning
Admitting school:
Intakes: January and July
Location: Lusaka
Contacts
Tel: +260 211 228803
Email: registrar@nipa.ac.zm
Website: www.nipa.ac.zm

KENNETH KAUNDA METROPOLITAN UNIVERSITY
Programme duration: 4 years (degree)
Mode of study: Full-Time, Part-Time and Distance Learning
Admitting school: School of Business
Intakes: July for Full-Tim and Part-Time, and October for Distance Learning
Location: Lusaka
Contacts
Tel: +260 211 268471/+260 965 943695
Email: admissions@kkmu.edu.zm
Website: www.kkmu.edu.zm

EDEN UNIVERSITY
Programme duration: 4 years (degree)
Mode of study: Full-Time, Part-Time, and Distance Learning
Admitting school: School of Law and Business Studies
Intakes: January and July
Location: Lusaka
Contacts
Tel: +260 211 843535/+260 977 794995
Email: edenuniversity@edenuniversity.edu.zm
Website: www.edenuniversity.edu.zm

THE ZAMBIA CATHOLIC UNIVERSITY
Programme duration: 4 years (degree)
Mode of study: Full-Time, Part-Time and Distance Learning
Admitting school: Faculty of Business Management and Finance
Intakes: January and July for Full-Time and Part-Time, and April, August and December for Distance Learning
Location: Kalulushi
Contacts
Tel: +260 212 730209/+260 974 305033
Email: registrar@zcuniversity.edu.zm
Website: www.zcuniversity.edu.zm/financeandfees.html